Contact us

We'd Love To Hear From You

At Pawivo, customer satisfaction is our top priority. Our support team is available to assist you with orders, shipping updates, product questions, returns, refunds, and general inquiries.

Customer Support Information

Store Name: Pawivo

Website: https://pawivo.online

Email: support@pawivo.online

Phone: (250) 821-1208

Business Address:

1390 Madrona Dr

Nanoose Bay BC V9P 9C9

Canada

Customer Service Hours

Monday – Friday: 9:00 AM – 6:00 PM (PST)

Saturday: 10:00 AM – 4:00 PM (PST)

Sunday: Closed

Response Time

We strive to respond to all inquiries within 24 hours during business days.

For faster assistance, please include:

• Full Name
• Order Number
• Email Address used during checkout
• Detailed description of your inquiry

We appreciate your trust and look forward to serving you.